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It’s why our efforts to reduce our carbon footprint, protect our environment and be proactive with social responsibility are vital.
We’re fully committed to being a responsible business and limiting the environmental impact of all our operations.
We’ve detailed exactly how we’re meeting our goals in our 3-year Sustainability Strategy:
Read our strategy
We plant a tree for every home we rent or sell
By implementing a home/hybrid working policy
By promoting virtual viewings and property inspections
to 30% hybrid vehicles
Our strategy
Within our second Sustainability Strategy, we have developed 20 commitments across three pillars: Residents & Homes, Operations & Communities. We've created a sustainability roadmap for 2024-2026, aligning this with our wider corporate vision and the aims of our investor clients for their portfolios.
We know it’s not just what we do that matters but how we do it. It’s why, as an industry-leading team of experts, we always look to exceed expectations - and that includes delivering against our commitment to sustainability.
We recognise the role we have in addressing the climate crisis. And we’re enthused by it. But the task ahead is massive. As both a company and as individuals, we don’t underestimate it. We’ll continue our sustainability work across our business and will regularly share our progress with you.
All our Sustainability Commitments are aligned to the United Nations' Sustainable Development Goals - a recognisable and proven framework that ensures we act with rigour as we work toward our goals.
Here’s some detail on the targets we’re implementing to help us meet our pledges across our three pillars.
Provide information, signposting and targeted campaigns to help our residents maintain a healthy lifestyle
Train our Property Managers on green living, including water, energy and waste efficiencies in the home
Provide green living home audits during resident interactions (e.g. moving-in), including water, energy and waste efficiencies in the home
Reduce ‘no access’ visits through improved processes and resident communications
Promote and encourage virtual viewings, and virtual property inspections where appropriate
Actively promote and encourage Smart Meters with our residents to increase adoption
Ensure our employees have access to employee wellbeing services and an in-house mental health first aider
Actively support diversity, equality and inclusivity across the business, demonstrated through our policies and reporting
Ensure that all electronic waste (e-waste) generated by our operations is responsibly managed through reuse and recycling
Report on our Scope 1 & 2 carbon emissions annually from 2024 and have targets in place to reduce operational emissions
Move to renewable energy sources and drive operational efficiencies to reduce energy consumption
Commit to support local communities, charities and through a variety of activities to achieve an annual contribution
Commit to support local communities, charities, schools or businesses through employee volunteering
Mandate ESG training for all employees through our Ascend Academy, to promote green living at home and work
Sponsor a local school to educate around sustainable practices such as waste reduction and encouraging biodiversity
Leverage partnerships to provide residents and/or employees with sustainable products (e.g welcome gifts)
Raise awareness of green living through education and awareness campaigns
Commit to replacing our fleet to electric and hybrid vehicles
Continue our hybrid working policy, avoiding unnecessary commuting, to reduce our carbon emissions
Plant a tree for every property we rent or sell
We’ve detailed exactly how we’re meeting our goals in our Sustainability Strategy:
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