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Tenant advice
As a letting agent we’re good at what we do. We look after you just as much as we look after our properties.
Here’s what to expect when you rent with Ascend…
Dedicated point of contact
One single, dedicated, point of contact for you to deal with during your search and tenancy
Your own wishlist
We’ll find out what you want, and more importantly, what you don’t, so we can find the perfect place
Impeccable properties
We keep all our properties in top nick with regular inspections and checks before you move in
Unrivalled advice and guidance
Our support doesn’t end with your search, we’re on hand to help you throughout your tenancy
Report repairs easily
Our online self-service area makes it simple to get in touch with us to report or even fix problems
We keep the promises we make.
That's a promise.
Our process
We’re a no-pressure letting agent with branches across the UK.
Renting a property is a big deal, so tell us your wish-list and we’ll help you find the right property, in the right location and at the right price.
Find a property you like – we've got something to suit all tastes and budgets. If you're a first-time renter we have some tips here to help you start your journey.
Pay your holding fees – this removes the property from the market and stops it being snapped up by another tenant.
We'll then start your referencing checks – this is to ensure everything is above board for both you and your landlord.
Rental payment and move in dates agreed – we'll do our best to ensure these dates suit both you and your landlord. You’ll need to set up a standing order to ensure payment goes through on-time every month.
Contracts will be signed and keys handed over – we’ll have also done an inventory at this point too. This outlines the condition of the property and how we would like it to be handed back at the end of your tenancy.
Time for you to move in and enjoy your new home.If you fancy a closer look at what to expect, we have narrowed down our top tenant need to knows or, because we like to go that one step further you can see through the eyes of one of our clients as they step into one of our branches and collect the keys to their apartment. For our Manchester experience, click here and for our Liverpool experience, click here.
