Letting fees information

The asking rent does not include Ascend tenant fees. Depending on your circumstances and the property you select, Ascend may also apply the following upfront fees:

General administration & reference fees (including credit checks, bank, guarantor, previous landlord, etc)

  • One applicant - £240 including VAT
  • Two applicants - £360 including VAT
  • Three applicants - £480 including VAT
  • Four applicants - £600 including VAT

... and so on adding a further £120 including VAT per applicant.

  • Deposit holding fee - £30 including VAT per property
  • Check-in fee - £30 including VAT per property
  • Check-out fee - £120 including VAT per property
  • Express move in fee - £60 including VAT per property
  • Immigration check - £19.20 including VAT per person
  • Guarantor arrangement/application fees - £60 including VAT per additional guarantor (first guarantor free)
  • Pets disclaimer fees/additional pet deposit – Additional deposit to be agreed at time of reserving property

Fees may be charged on a per person, or per property, basis and will vary from time to time.


Application terms for prospective tenants

1. The prospective Tenant(s) understands that if they fall in to one of the categories below they will fail the referencing criteria.

Adverse credit, such as a CCJ.

A poor previous accommodation reference.

Earning less than 30 x their share of the monthly rent.

Have been employed in a zero hours or temporary contract for less than 3 months. 

Having a contract of employment that is due to terminate before the end of tenancy with no future guaranteed employment.

Self employed with insufficient proof of income for the last 3 months and for the duration of the tenancy. 

This list is not exhaustive and is intended as a basic guide to the failures of referencing.

1.1 On occasions should a tenant fall in to one of the categories above the landlord may accept a guarantor. 

1.2 Please note this will be reviewed on an individual basis

2. The prospective Tenant(s) understand that if they withdraw their application or fail their references, that any funds they may have paid on application are non-refundable and will become fees due to the agent inclusive of VAT.

3. The prospective Tenant(s) understand that should the Landlord withdraw the property they will receive a full refund of any funds that they may have paid on application. The Tenant(s) also understands that the Landlord can withdraw at any point up to the signing of the AST (normally the agreed move in date).

4. The prospective Tenant(s) understand that should the Landlord withdraw the property then there will be no liability on the part of Ascend for any costs incurred by either the Landlord or the Tenant(s) . 

5. The prospective Tenant(s) understand that if they do not return the reference forms within 48 hours of receipt they will be deemed to have withdrawn their application.

6. The prospective Tenant(s) agree that should the references not be completed and accepted by UK Tenant Data by 24 hours prior to the provisional move in date, the Landlord reserves the right to withdraw their application. Should the Landlord agree to wait for the references to be completed and accepted by UK Tenant  Data, the Tenant(s) will remain liable for the terms and conditions of the tenancy agreement from the provisional move in date. 

7. The prospective Tenant(s) are aware that the property is taken on as seen basis and it will not be cleared or modified before their occupation. Any items the prospective Tenant(s) would like to request must be agreed by the agent in writing. 

8. The prospective Tenant(s) are aware that all occupation dates are provisional until the signing of contracts. The prospective Tenant(s) are aware they should not book any services or removals until the signing of contracts and that if they chose to do so it is at their own risk and cost.

9. The prospective Tenant(s) are aware that if the property they are applying for is currently Tenanted then the existing tenants can legally retract their notice at any time. In such circumstances, the prospective Tenant(s) will receive a full refund of any funds they may have paid on application with no further liability on the part of the Landlord or his Agent. This can be ignored for vacant properties.

10. The prospective Tenant(s) are aware that if the property they are applying for is currently Tenanted, then the existing tenants can legally change their move out dates. In such circumstances the prospective Tenant(s) will be required to adjust their occupation date. If the new move in date isn’t suitable then the prospective Tenant(s) will receive a full refund of any funds they may have paid on application with no further liability on the part of the Landlord or his Agent. This can be ignored for vacant properties.

11. The prospective Tenant(s) are aware that all prospective Tenant(s) need to have signed all paperwork on or before the day of occupation prior to keys can being released. 

12. The prospective Tenant(s) are aware that in advance of the day of move in they will be required to pay a minimum of one month's rent, a deposit and a deposit protection fee, and that ALL funds must be cleared into the correct Ascend Estates’ bank accounts before keys can be released. Card payments, cheques or un-cleared funds are NOT accepted.

13. Please be advised all Tenant(s) must be present and bring photographic identification to the move in appointment. Should your identification not be available to view, unfortunately we will be unable to move any Tenant(s) s into the property.

14. The prospective Tenant(s) are aware that all future rental payments must be made by standing order and must leave their bank accounts 3 days in advance of their rent due date (usually the same as the occupation date). 

15. The prospective Tenant(s) understand that they are fully responsible for the installation, connection and disconnection of services such as phone line, satellite, cable TV or internet wherever they are located in the property. The prospective Tenant(s) are aware that it may not be possible to receive all services within the property. It is the prospective Tenant(s) responsibility to ascertain the availability of any services they require with the provider. 

16. The prospective Tenant(s) are responsible for any extension of terrestrial television, phone lines, satellite, cable TV or internet to rooms beyond the main living room. 

17. The prospective Tenant(s) understands that keys and access fobs will only be provided to named Tenant(s) s on the tenancy agreement. 

18. The prospective Tenant(s) acknowledge Ascend’s scale of Tenant(s) fees listed above

19. The prospective Tenant(s) understand that a failure to pass any or all of the required references may result in the application being terminated noting that the application fee is non-refundable. 

20. The prospective Tenant(s) understand that the results of these searches will be provided to Ascend by UK Tenant Data and accessed again in the event of a default in my rental payments.

21. The prospective Tenant(s) understand that I can request the details of any credit reference agencies used so that I can verify with them the information provided. 

22. The prospective Tenant(s) understand that if I default on my tenancy obligations, this information may be released to authorised debt recovery agencies and could affect any future applications I make for tenancies, credit and insurance. 

23. The prospective Tenant(s) understand that providing false information may lead to early termination of any subsequent tenancy agreement.

24. The prospective Tenant(s) are happy for UK Tenant Data to contact me in respect to this application if required.